1. General information This privacy policy concerns the website operating under the URL: mansser.pl The operator of the website and the data controller is: ICM GROUP Tomasz Wójtowicz Bartłomieja 12/70 NIP: 5213589462 Contact email address of the operator: kontakt@mansser.pl The operator is the data controller for your personal data provided voluntarily on the website. The website uses personal data for the following purposes:

Newsletter management Handling inquiries through forms Preparing, packing, shipping goods Providing ordered services Presenting offers or information

The website collects information about users and their behavior in the following ways:

By voluntarily entering data in forms, which are then entered into the operator’s systems. By storing cookies on end devices (so-called “cookies”).

  1. Selected data protection methods used by the operator The operator periodically changes its administrative passwords. An important element of data protection is the regular updating of all software used by the operator to process personal data, which particularly means regular updates of software components.

  2. Hosting The website is hosted (technically maintained) on the server of the operator: another company

  3. Your rights and additional information about the use of data In some situations, the administrator has the right to transfer your personal data to other recipients if it is necessary to perform a contract concluded with you or to fulfill obligations incumbent on the administrator. This applies to such groups of recipients:

couriers postal operators payment operators authorized employees and associates who use data to achieve the purpose of the website’s operation

Your personal data processed by the administrator will not be kept longer than necessary to perform the activities related to them specified by separate regulations (e.g., accounting). In relation to marketing data, the data will not be processed for longer than 3 years. You have the right to demand from the administrator:

access to your personal data, their correction, deletion, restriction of processing, and data portability.

You have the right to object to the processing referred to in point 3.3 c) concerning the processing of personal data for the purpose of the legitimate interests pursued by the administrator, including profiling, although the right to object cannot be exercised if there are valid legitimate grounds for processing, overriding your interests, rights, and freedoms, in particular the establishment, investigation, or defense of claims. There is a right to lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw. Providing personal data is voluntary but necessary to use the website. Actions may be taken against you, including automated decision-making, including profiling, to provide services under the concluded agreement and for direct marketing by the administrator. Personal data is not transferred to third countries within the meaning of the provisions on the protection of personal data. This means that we do not transfer them outside the European Union.

  1. Information in forms The website collects information voluntarily provided by the user, including personal data, if they are provided. The website may store information about connection parameters (time stamp, IP address). In some cases, the website may save information facilitating the connection of data in the form with the email address of the user filling out the form. In this case, the user’s email address appears within the URL of the page containing the form.

Data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to carry out the service request process or commercial contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

  1. Administrator login Information about user behavior on the website may be logged. This data is used to administer the website.

  2. Essential marketing techniques The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer any personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/ The operator uses remarketing techniques, allowing the adjustment of advertising messages to the user’s behavior on the website, which may give the impression that the user’s personal data are used to track him, but in practice, no additional personal data are transferred from the operator to the advertising operators. The technological condition for such activities is the enabled support for cookies. The operator uses the Facebook pixel. This technology causes the Facebook service (Facebook Inc. based in the USA) to know that the person registered in it uses the website. In this case, it is based on data for which it is the administrator, the operator does not transfer any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device. The operator uses a solution automating the operation of the website with respect to users, e.g., it can send an email to the user after visiting a specific subpage, provided that he has consented to receive commercial correspondence from the operator.

  3. Information about cookies The website uses cookies. Cookies (so-called “cookies”) are computer data, in particular text files, which are stored in the user’s end device and are intended for using the websites of the Service. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number. The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service. Cookies are used for the following purposes within the Service:

maintaining the user’s session on the Service (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Service; achieving the goals specified above in the “Essential marketing techniques” section;

Two basic types of cookies are used within the Service: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the user’s end device for the time specified in the parameters of cookies or until they are deleted by the user. The web browser usually allows cookies to be stored on the user’s end device by default. Service users can change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic is provided in the help or documentation of the web browser. Limiting the use of cookies may affect some functionalities available on the websites of the Service. Cookies placed on the end device of the Service User may also be used by entities cooperating with the operator of the Service, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

  1. Managing cookies – how to express and withdraw consent in practice? If the user does not want to receive cookies, he can change the browser settings. We reserve that disabling cookies necessary for the processes of authentication, security, maintenance of user preferences may hinder, and in extreme cases may prevent the use of www pages To manage cookie settings, select the web browser you are using from the list below and follow the instructions:

Edge Internet Explorer Chrome Safari Firefox Opera Mobile devices:

Android Safari (IOS) Windows Phone